Shipping & Deliver
Products purchased from www.bellaboutiquemenorca.com are delivered worldwide. Your order will be delivered to the delivery address indicated when placing the order.
Bella Boutique Menorca makes every effort to ship your products swiftly.
We process and ship orders from our workshop in Menorca during the following 24/48 hours after receiving payment of your order, from Monday to Friday.
Orders, both national and international, will be sent by certified mail with the Postal Service of the country of origin, Spain.
Delivery times vary depending on the country of destination, they tend to be around:
- 3 to 5 business days for Spain;
- 5 to 8 business days for the EU;
- 8 to 14 business days for other countries.
Please note that due to the global pandemic border checks have increased and that may affect the estimated delivery time. We are very sorry for the inconvenience!
Once your shipment has gone out, a confirmation email will be sent to you which will include the tracking information so you can track your package at all times
- within Spain:
-flat rate, € 3,95 (VAT included)
–FREE SHIPPING for orders over €30
- within Europe:
-flat rate, € 4,95 (VAT included)
–FREE SHIPPING for orders over €40
- rest of the World:
-flat rate, 30% of product price
–FREE SHIPPING for orders over €75
Please kindly note that customers outside the EU are responsible for customs duties or taxes if required by your country.
Returns & Exchanges
Our products are carefully checked one by one and properly packed before shipment.
If the product arrives damaged due to a failure in the transport, Bella Boutique Menorca undertakes to re-send the product at no charge to the customer prior written notification via email within a maximum period of 24 hours after the order delivery. When sending the email, please include photos of the product and the packaging that clearly show the damage.
If you are not satisfied with your purchase, we will refund your money. Conditions for return:
- contact me and request a refund via email to email@example.com indicating your name, order number and reason for the return;
- return the item to me within 7 calendar days after delivery. The address is in the “Contact” section of this website;
- when we receive the item, if it is in its original state, without damage, we will refund the amount of the product within a maximum period of 7 business days by bank transfer to the account you provided to us;
- shipping costs will be borne by the buyer.
Personal data Protection
All the data provided by the client in the purchase form will be treated with maximum privacy. They will only be used to manage and ship the order.
In accordance with Organic Law 15/1999 on the Protection of Personal data, you have a permanent right of access and rectification of your data.